Outage in Sage
Brightpearl - Partial Outage
Minor
June 01, 2026 - Started about 7 hours ago
Official incident page
Official incident page
Incident Report
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 1 hour ago - at 06/01/2026 04:11PM
We appreciate your patience as we work to resolve this issue.
IDENTIFIED
about 7 hours ago - at 06/01/2026 10:12AM
We have identified a global issue preventing customers from updating the landed costs of their items. Customers are being presented with an error message: "Timeout error when applying landed costs". All other product functionalities are performing as expected.
We are currently working on a fix.
INVESTIGATING
about 7 hours ago - at 06/01/2026 09:57AM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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