Sage Business Cloud Accounting experienced degraded performance for UK and Ireland customers, with invoices taking longer than expected to appear in the invoice list after creation. The service was affected for 3.8 hours before the issue was resolved and normal performance was restored.
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The issue is resolved and the service continues to perform as expected.
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
We have identified that invoices are taken longer than expected to appear in the invoice list after being created for customers in the UK and Ireland.
We are currently is investigating.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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