Outage in Sage
Sage Cloud Enablement - Major Outage
Resolved MajorIncident Report
Summary AI Generated
A major 21-hour outage affected Sage Cloud Enablement, blocking new customers from activating products and preventing existing customers from making entitlement changes across a wide range of Sage products globally, including Sage 50 Cloud, Sage 100, Sage HR Suite, and connected services across the US, CA, UK, FR, DE, ES, and PT regions. The issue was identified as an entitlement and provisioning failure impacting dozens of products and embedded services. The incident was resolved on July 24, 2026, with services confirmed stable following a period of close monitoring.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage 50 Cloud Sage Embedded Services Sage Online (FR) Sage 50 Sage Cloud Enablement Sage 50 Cloud Sage 200 (ES) Sage 50 Sage Embedded Services Sage FRP 1000 (FR) Sage Cloud EnablementTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 07/24/2026 12:55PM
The issue is resolved and the service continues to perform as expected.
MONITORING
13 days ago - at 07/23/2026 06:51PM
The services are performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the services.
IDENTIFIED
13 days ago - at 07/23/2026 04:26PM
We have identified an issue preventing new customers to use their new product listed below and from doing any changes to existing entitlements.. We are working on a fix.
The products/services affected are:
-Sage 50 Cloud US
-Sage 50 Cloud CA
-Sage 50 Cloud FR
-Sage 50 Cloud UKI
-Connected Bridge Service
-Organisation Service
-Sage HR Suite - (DE)
-Sage CoPilot (UKI)
-Sage 100 (DE)
-Sage HR Suite - (CA)
-Sage 50 (DE)
-Sage 50 for Accounts (CA)
-Sage HR Suite - (US)
-Sage 50 - Sage Expense (UKI)
-Sage HR Suite - 100 (US)
-Sage HR Suite - 300 (US)
-Sage 100 Online SPP
-Sage Connect (FR)
-Sage 50 (ES)
-Sage FRP1000 (FR)
-Sage 200 (ES)
-Sage Connect (US)
-Sage Batigest (FR)
-Sage 50 Faturação (PT)
-Sage 50 Loja (PT)
-Sage 50 Salários (PT)
-Sage 50 Contabilidade (PT)
-Sage 50 Cloud Contabilidade (PT)
-Sage 50 Cloud Salários (PT)
-Sage 50 Cloud Loja (PT)
-Sage 50 Cloud Faturação (PT)
-Sage 100 (PT)
-Sage 100 Cloud (PT)
-Sage for Accountants Pay per use (PT)
-Sage for Accountants Cloud Pay per Use (PT)
-Sage for Accountants Expert (PT)
-Sage for Accountants Cloud Expert (PT)
-Sage 50 US Direct Deposit
-Sage 100 US Direct Deposit
INVESTIGATING
13 days ago - at 07/23/2026 04:01PM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Latest Sage outages
Brightpearl - Partial Outage - 1 day ago
Webchat Functionality - Partial Outage - 2 days ago
Banking Service - Degraded Performance - 2 days ago
Sage Inventory Planner - Partial Outage - 2 days ago
E-invoicing France - Degraded Performance - 5 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
