Outage in Sage
Banking Service - Partial Outage
Resolved MinorIncident Report
Summary AI Generated
Sage experienced a brief partial outage affecting the Banking Service lasting approximately 7 minutes. The incident was identified and investigated, with the service restored shortly after. The outage was classified as minor in scope.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage Intacct Sage Sole Trader Sage Intacct Sage 50 Accounts Sage Intacct Sage Business Cloud Accounting ZA Sage Intacct Sage Banking Service Sage Banking Service Sage Banking Service Sage Banking Service Sage Banking ServiceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 07/29/2026 02:50PM
The issue is resolved and the service is available and performing as expected.
IDENTIFIED
8 days ago - at 07/28/2026 03:58PM
We are continuing to actively work on a fix. Thank you for your patience as we work to resolve this issue.
IDENTIFIED
8 days ago - at 07/28/2026 09:24AM
While we continue to actively work on a fix, customers may experience delays in receiving bank transactions for Open Banking. We appreciate your patience as we work to resolve this issue.
IDENTIFIED
9 days ago - at 07/27/2026 03:53PM
We have identified the cause of the issue, and we are working on a fix. Thank you for your understanding as we work to resolve this issue.
INVESTIGATING
9 days ago - at 07/27/2026 11:06AM
We have identified an issue where customers globally using Open Banking are experiencing duplicate bank transactions.
The products/services affected are:
Sage 200 Accounts
SBC Accounting (ZA)
Sage 100 (FR)
Sage 300 Accounts
Sage Intacct
Sage 50 Accounts (CA)
Sage 50 Accounts (UKI)
Sage One
Sage 50 Accounts (US)
Sage Sole Trader
We are currently investigating.
INVESTIGATING
9 days ago - at 07/27/2026 10:38AM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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