Outage in Sage
Sage Online (FR) - Major Outage
Resolved MajorIncident Report
Summary AI Generated
Sage experienced a 12.2-hour major outage affecting customers in France, Spain, and North America, preventing access to Sage 100 and Sage 200 products including Partner Cloud services. Workarounds were available during the incident, with North American users able to access the service via Windows mode and Spanish users via the launcher. The issue was fully resolved on September 14, 2026, with monitoring confirmed stable before closure.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage 200 (ES) Sage Online (FR) Sage 200 Partner Cloud (ES) Sage 100 Partner Cloud (FR)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 14 hours ago - at 09/14/2026 07:06AM
The issue is resolved and the service continues to perform as expected.
MONITORING
about 24 hours ago - at 09/13/2026 08:57PM
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
IDENTIFIED
1 day ago - at 09/13/2026 08:03PM
We are continuing to work on a fix for this issue.
IDENTIFIED
1 day ago - at 09/13/2026 07:27PM
We have identified an issue where customers in North America, Spain and France are prevented from accessing the service. Customers in North America are however able to access the service using the windows mode while customers in Spain can access the service using the launcher.
The products/services affected are:
Sage 100 Online SPP (FR)
Sage 100 Partner Cloud (FR)
Sage 100 Partner Cloud (NA)
Sage 200 (ES)
Sage 200 Partner Cloud (ES)
We are currently investigating.
INVESTIGATING
1 day ago - at 09/13/2026 06:57PM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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