Outage in Sage
Sage Intacct - Partial Outage
Resolved MinorIncident Report
Summary AI Generated
Sage Intacct experienced a partial outage lasting approximately 30 hours, during which customers were unable to export financial reports to Excel, while all other product functionality remained unaffected. A workaround was made available during the investigation. The issue was fully resolved on September 25, 2026, with the service returning to normal performance.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 09/25/2026 07:59PM
The issue is resolved and the service is available and performing as expected.
INVESTIGATING
3 days ago - at 09/24/2026 04:00PM
We are continuing to investigate the cause of the issue.
Please see this link for a possible work around: link.
INVESTIGATING
3 days ago - at 09/24/2026 02:22PM
We have identified a global issue preventing customers from exporting the financial reports to excel. All other product functionalities are performing as expected.
We are currently investigating.
INVESTIGATING
3 days ago - at 09/24/2026 02:07PM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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