Outage in Sage
Sage Intacct - Major Outage
Resolved MajorIncident Report
Summary AI Generated
**Sage Intacct Major Outage – October 9, 2026** Sage Intacct experienced a 1.4-hour major outage affecting customers in Europe and South Africa, who encountered "503 Service Unavailable" errors or severe performance degradation. The root cause was identified and a fix was implemented. The service was fully restored and confirmed operational by 11:49 UTC.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 10/09/2026 11:49AM
The issue is resolved and the service is available and performing as expected.
IDENTIFIED
2 days ago - at 10/09/2026 11:15AM
We have identified the cause of the issue and we are working on a fix.
We appreciate your patience as we work to resolve this issue.
IDENTIFIED
2 days ago - at 10/09/2026 10:45AM
We have identified an issue preventing customers in Europe and South Africa from using Sage Intacct. Affected customers are being presented with “503 Service unavailable” or slow performance.
We have identified the cause of the issue and we are working on a fix.
INVESTIGATING
2 days ago - at 10/09/2026 10:26AM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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