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Outage in Sage

Sage Business Cloud Accounting (UKI) - Major Outage

Major
November 10, 2026 - Started about 5 hours ago
Official incident page

Incident Report

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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Latest Updates ( sorted recent to last )
MONITORING about 3 hours ago - at 11/10/2026 12:51PM

The maintenance mode has been removed and the service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

INVESTIGATING about 4 hours ago - at 11/10/2026 11:50AM

SBC Accounting UKI has been put in Maintenance mode while we are continuing to investigate the cause of the issue.

INVESTIGATING about 5 hours ago - at 11/10/2026 10:21AM

We have identified an issue preventing SBC Accounting UKI customers via Sage for Accountants from carrying out various actions: clicking on customers tab or supplier list, uploading attachments to invoices. Affected customers are receiving a “Sorry about this” error message. All other product functionality is working as expected.
We are investigating the cause of this error.

INVESTIGATING about 5 hours ago - at 11/10/2026 10:08AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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