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The maintenance mode has been removed and the service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
SBC Accounting UKI has been put in Maintenance mode while we are continuing to investigate the cause of the issue.
We have identified an issue preventing SBC Accounting UKI customers via Sage for Accountants from carrying out various actions: clicking on customers tab or supplier list, uploading attachments to invoices. Affected customers are receiving a “Sorry about this” error message. All other product functionality is working as expected.
We are investigating the cause of this error.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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