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Outage in Sage

Sage.com Websites - Degraded Performance

Resolved Minor
November 10, 2026 - Started about 5 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Sage.com Websites experienced degraded performance for approximately 2 hours, specifically affecting customers accessing the Commerce Journeys portion of the platform. The issue was investigated and fully resolved, with the service returning to normal performance.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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Latest Updates ( sorted recent to last )
RESOLVED about 3 hours ago - at 11/10/2026 08:51PM

The issue is resolved and the service is available and performing as expected.

INVESTIGATING about 5 hours ago - at 11/10/2026 07:06PM

We have identified an issue where customers accessing the Commerce Journeys portion of the Sage.co Websites will experience performance degradation. We are currently investigating.

INVESTIGATING about 5 hours ago - at 11/10/2026 06:51PM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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