Outage in SailPoint
Atlassian Connector
Resolved MinorIncident Report
Due to a change in an Atlassian API endpoint, customers with an Atlassian connector containing invalid credentials will incorrectly see a successful account/entitlement aggregation. SailPoint teams are implementing a fix for this issue. Customers are advised to verify their connector credentials before performing an account/entitlement aggregation.
Components affected
SailPoint Tokyo ap-northeast-1 SailPoint Frankfurt eu-central-1 SailPoint Sydney ap-southeast-2 SailPoint London eu-west-2 SailPoint N. Virginia us-east-1 SailPoint Oregon us-west-2 SailPoint Canada ca-central-1Need to monitor SailPoint outages?
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 12/23/2024 10:40PM
This incident has been resolved.
IDENTIFIED
over 1 year ago - at 12/23/2024 10:15AM
Due to a change in an Atlassian API endpoint, customers with an Atlassian connector containing invalid credentials will incorrectly see a successful account/entitlement aggregation. SailPoint teams are implementing a fix for this issue. Customers are advised to verify their connector credentials before performing an account/entitlement aggregation.
INVESTIGATING
over 1 year ago - at 12/23/2024 10:12AM
Due to a change in an Atlassian API endpoint, customers with an Atlassian connector containing invalid credentials will incorrectly see a successful account/entitlement aggregation. SailPoint teams are implementing a fix for this issue. Customers are advised to verify their connector credentials before performing an account/entitlement aggregation.
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