Outage in SailPoint
Service Disruption affecting Confluent Cloud in AWS us-west-2
Resolved MajorIncident Report
Summary AI Generated
**SailPoint experienced a 9.2-hour major service disruption caused by an incident within Confluent Cloud's AWS us-west-2 region.** Affected components included Kafka Clusters, Schema Registry, Managed Connectors, and the Confluent Cloud Console/APIs. The vendor restored services, errors ceased, and the incident was fully resolved after a period of monitoring.
We are actively investigating an incident causing multiple service disruptions for Confluent Cloud clusters hosted in the AWS us-west-2 region
.
Impacted Components:
Kafka Clusters (Data Plane)
Schema Registry
Managed Connectors
Confluent Cloud Console / APIs
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 09/22/2026 02:32AM
This incident has been resolved.
MONITORING
4 days ago - at 09/21/2026 05:51PM
The vendor has indicated that they are working to restore the issue. Sailpoint is no longer seeing errors from the vendor and we will continue to monitor the services.
INVESTIGATING
4 days ago - at 09/21/2026 05:40PM
We are continuing to investigate this issue.
INVESTIGATING
4 days ago - at 09/21/2026 05:33PM
We are actively investigating an incident causing multiple service disruptions for Confluent Cloud clusters hosted in the AWS us-west-2 region
.
Impacted Components:
Kafka Clusters (Data Plane)
Schema Registry
Managed Connectors
Confluent Cloud Console / APIs
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