Outage in Salesforce

Feature Disruption

Resolved Minor
December 13, 2022 - Started almost 2 years ago - Lasted 26 minutes

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Outage Details

There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Latest Updates ( sorted recent to last )
UPDATE almost 2 years ago - at 12/13/2022 05:57AM

At 05:10 UTC, on December 13, 2022, the Salesforce Technology team noted a feature disruption impacting instances across the Canada Data Centre. During this feature disruption, customers may experience issues while accessing certain features within the LiveAgent service.

Upon investigation, the team noted that one of the database nodes was in an unhealthy state. In an attempt to restore the services, the team restarted the database node. We remain engaged and continue to explore multiple paths to resolution.
We’ll provide an update in 30 minutes or sooner if additional information becomes available.

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