Outage in Salesforce

Service Disruption

Resolved Major
April 07, 2023 - Started over 1 year ago - Lasted about 1 hour

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Outage Details

There’s a Salesforce service disruption. During a service disruption, end users can’t access the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce NA146
Latest Updates ( sorted recent to last )
UPDATE over 1 year ago - at 04/07/2023 11:27AM

The switching of services to the secondary environment is now proceeding as expected. We’ll provide an update in 15 minutes or sooner if additional information becomes available.

UPDATE over 1 year ago - at 04/07/2023 11:19AM

The Salesforce Technology team has encountered some difficulties during the site switch process and is working diligently to overcome these. We’ll provide an update in 30 minutes or sooner if we have more information.

UPDATE over 1 year ago - at 04/07/2023 10:56AM

The switching of services to the secondary environment remains underway. We don’t have an estimated time for completion; however, we’ll provide an update in 15 minutes or sooner if we have more information.

UPDATE over 1 year ago - at 04/07/2023 10:40AM

The Salesforce Technology team has determined that a site switch is required for this instance. A site switch means the locations of an instance’s active and ready sites are swapped, making the ready site the new active site. This process has begun as of 10:32 UTC and we'll provide an update in 15 minutes or sooner if we have more information.

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