Outage in Salesforce

Feature Degradation

Resolved Minor
April 18, 2023 - Started over 1 year ago - Lasted about 5 hours

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Outage Details

There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Latest Updates ( sorted recent to last )
UPDATE over 1 year ago - at 04/18/2023 06:38PM

At 10:43 UTC on April 18, 2023, the Salesforce Technology team became aware of a feature degradation affecting customers on the CS98, CS99, and CS138 instances. Customers may observe errors while attempting to execute "Customer recipes". Upon investigation, we determined that a recent change as the potential cause of the issue. The team is preparing to roll back the change as the best path forward to resolution. We’ll provide another update upon completion of that rollback or upon a significant update.

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