Outage in Salesforce

Salesforce Data Cloud Feature Disruption

Resolved Major

October 12, 2023 - Started 12 months ago - Lasted about 11 hours

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Outage Details

There’s a feature disruption impacting Salesforce Data Cloud. During a feature disruption, end users can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information. To see if your account is affected, use the following guide to identify your functional domain: https://sfdc.co/MiAEk

Components affected

Salesforce EU36 Salesforce EU42 Salesforce EU38 Salesforce EU26 Salesforce EU31 Salesforce EU17 Salesforce EU29 Salesforce EU34 Salesforce EU44 Salesforce EU40 Salesforce EU46 Salesforce EU47 Salesforce EU37 Salesforce EU39 Salesforce EU41 Salesforce DEU25 Salesforce DEU38 Salesforce EU16 Salesforce EU45 Salesforce EU33

Latest Updates ( sorted recent to last )

IMPLEMENTINGSOLUTION 12 months ago - at 10/12/2023 06:48PM

The Salesforce Technology team has identified a potential trigger for the issue and is working on implementing a fix to resolve it. We don’t have an estimated time for the completion of all workstreams at this point; however, we will provide an update in 30 minutes or sooner if we have more information.

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