Outage in Salesforce

Performance Degradation

Resolved Minor
November 05, 2023 - Started about 1 year ago - Lasted about 2 hours

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Outage Details

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce EU47
Latest Updates ( sorted recent to last )
MONITORINGWITHSOLUTION about 1 year ago - at 11/05/2023 08:23PM

We have implemented a solution and are monitoring the instance performance levels.

IMPLEMENTINGSOLUTION about 1 year ago - at 11/05/2023 07:44PM

The Salesforce Technology team has identified a potential trigger for the issue and is working on implementing a fix to resolve it. We don’t have an estimated time for the completion of all workstreams at this point; however, we will provide an update in 30 minutes or sooner if we have more information.

INVESTIGATINGCAUSEOFISSUE about 1 year ago - at 11/05/2023 07:15PM

We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.

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