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We have implemented a solution and are monitoring the instance performance levels.
The Salesforce Technology team has identified a potential trigger for the issue and is working on implementing a fix to resolve it. We don’t have an estimated time for the completion of all workstreams at this point; however, we will provide an update in 30 minutes or sooner if we have more information.
We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.
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