Outage in Salesforce

Feature Degradation

Resolved Minor
April 15, 2024 - Started 8 months ago - Lasted about 1 hour

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Outage Details

There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Latest Updates ( sorted recent to last )
UPDATE 8 months ago - at 04/15/2024 09:37AM

The team completed the release rollback at 09:33 UTC and is now verifying the status of the Control Center, including the ability to access and perform actions.

We’ll provide an update in 30 minutes or sooner if additional information becomes available.

UPDATE 8 months ago - at 04/15/2024 09:32AM

The team has identified a recent release as the potential trigger and is taking steps to roll this back.

We’ll provide an update in 30 minutes or sooner if additional information becomes available.

UPDATE 8 months ago - at 04/15/2024 09:22AM

At 07:50 UTC on April 15, 2024, Commerce Cloud Control Center began experiencing a degradation. Customers may experience issues monitoring the state of Commerce Cloud instances and experience errors when accessing the Control Center to take action, such as start, stop, and restart instances.

The Salesforce Technology team is fully engaged, and we’ll provide an update in 30 minutes or sooner if additional information becomes available.

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