Outage in Salesforce

Feature Degradation

Resolved Minor
April 18, 2024 - Started over 1 year ago - Lasted about 5 hours

Incident Report

There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
UPDATE over 1 year ago - at 04/18/2024 11:56AM

The team performed the rollback on one of the impacted PODs and confirmed that they are now able to start and stop the applications from within the Control Center without errors. The team will perform the rollback on the remaining PODs. This is expected to take several hours.

We will closely monitor the progress of the rollback and provide an update once the rollback completes.

UPDATE over 1 year ago - at 04/18/2024 10:50AM

The team has identified a recent change as the potential trigger and is preparing a rollback in an effort to resolve the issue.

We expect the rollback to take some time and will provide an update in 60 minutes or sooner if additional information becomes available.

UPDATE over 1 year ago - at 04/18/2024 10:15AM

The technology team remains engaged and continues to investigate the issue. As a temporary workaround, customers can open a support case and the team will assist in restarting applications from within the Control Center.

We’ll provide an update in 30 minutes or sooner as more information becomes available.

UPDATE over 1 year ago - at 04/18/2024 09:45AM

At 18:42 UTC on April 17, 2024, a feature degradation impacting the Commerce Cloud Control Center began. Customers may experience errors while starting and stopping the applications from within the Control Center.

The Salesforce Technology team is fully engaged, and we’ll provide an update in 30 minutes or sooner if additional information becomes available.

Latest Salesforce outages

Feature Disruption - 1 day ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook