Outage in Salesforce

Salesforce Spiff Feature Disruption

Minor
August 14, 2025 - Started about 9 hours ago

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Outage Details

There’s a feature disruption affecting Salesforce Spiff. During a feature disruption, end users sometimes can’t access certain aspects of the service including statement calculations, reporting, designer, connectors, and syncs. We’re investigating the issue, and an update will be provided in 30 minutes or sooner if we have more information.
Latest Updates ( sorted recent to last )
INVESTIGATINGPOTENTIALCAUSE about 7 hours ago - at 08/14/2025 07:56PM

We are still investigating the cause of the issue.

IMPACTRADIUSDECREASE about 8 hours ago - at 08/14/2025 06:47PM

Investigations have highlighted that the impact radius is narrower than initially understood. We will now remove any instances that have not experienced an impact, and these will no longer receive communications about this incident going forward. Impacted instances will continue to be updated. We apologize for any inconvenience caused.

INVESTIGATINGPOTENTIALCAUSENEWENGINEERS about 8 hours ago - at 08/14/2025 06:46PM

We’re investigating the cause of the issue and have engaged more engineers to help isolate the root cause. We will provide an update in 1 hour or sooner if we have more information.

INVESTIGATINGCAUSEOFISSUE about 9 hours ago - at 08/14/2025 05:46PM

We’re investigating the cause of the issue. We will provide an update in 1 hour or sooner if we have more information.

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