Outage in Salesforce
Service Disruption
Resolved Major
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Outage Details
Components affected
Salesforce NA219Latest Updates ( sorted recent to last )
Upon investigation, the team determined potential issues at the database tier and took necessary action, which brought customers out of impact at 05:52 UTC on May 24, 2024.
After reviewing additional diagnostic logs and based on our findings, the Salesforce Technology team identified a hardware memory corruption, suggesting that the issue could recur. The team initiated a database failover at 06:16 UTC to ensure that the issue does not recur.
We’ll provide an update in 30 minutes or sooner if additional information becomes available.
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