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The Salesforce Technology team is collaborating with the third-party ISP (Internet Service Provider) vendor to mitigate the impact.
We will provide updates upon significant developments or sooner, as we have additional information.
At 17:58 UTC, on June 11, 2024, the Salesforce Technology team noted a performance degradation impacting multiple instances hosted in the Washington Data Center. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible.
Initial investigations determined that an issue at the network tier was likely triggered by a third-party ISP (Internet Service Provider) vendor. The Salesforce Technology team is investigating the issue and exploring multiple paths to resolution.
We’ll provide an update in 30 minutes or sooner if additional information becomes available.
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