Outage in Salesforce
Feature Degradation
Resolved Minor
June 24, 2024 - Started over 2 years ago
- Lasted about 7 hours
Incident Report
There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce NA139 Salesforce NA128 Salesforce NA123 Salesforce NA140 Salesforce NA118 Salesforce NA120 Salesforce NA137 Salesforce NA126 Salesforce NA134 Salesforce NA115 Salesforce NA133 Salesforce NA138 Salesforce NA127 Salesforce EU44 Salesforce EU45 Salesforce BRA3 Salesforce CAN26 Salesforce CAN27 Salesforce CAN28 Salesforce CAN29 Salesforce CAN34 Salesforce BRA14 Salesforce BRA16 Salesforce BRA18 Salesforce CAN36 Salesforce CAN38 Salesforce CAN40 Salesforce CAN42 Salesforce CAN44 Salesforce CAN46 Salesforce CAN48 Salesforce CAN50 Salesforce AUS102 Salesforce BRA24 Salesforce BRA28 Salesforce BRA34 Salesforce BRA36 Salesforce BRA38 Salesforce BRA48 Salesforce CAN56 Salesforce CAN80 Salesforce USA580 Salesforce USA656S Salesforce USA694 Salesforce USA710STrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
INVESTIGATINGCAUSEOFISSUE
over 2 years ago - at 06/24/2024 07:01PM
We’re investigating the cause of the issue. We will provide an update in 60 minutes or sooner if we have more information.
INVESTIGATINGCAUSEOFISSUE
over 2 years ago - at 06/24/2024 06:06PM
We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.
INVESTIGATINGCAUSEOFISSUE
over 2 years ago - at 06/24/2024 05:31PM
We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.
UPDATE
over 2 years ago - at 06/24/2024 05:00PM
Initial investigation shows that customers may receive an “end of file error” error message when subscribing to platform events. Additional teams have been engaged and are investigating the issue.
We’ll provide an update in 30 minutes or sooner if additional information becomes available.
INVESTIGATINGCAUSEOFISSUE
over 2 years ago - at 06/24/2024 04:30PM
We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.
INVESTIGATINGCAUSEOFISSUE
over 2 years ago - at 06/24/2024 04:01PM
We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.
INVESTIGATINGCAUSEOFISSUE
over 2 years ago - at 06/24/2024 03:29PM
We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.
INVESTIGATINGCAUSEOFISSUE
over 2 years ago - at 06/24/2024 02:54PM
We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.
UPDATE
over 2 years ago - at 06/24/2024 02:22PM
The Salesforce Technology team has identified that this issue impacts Event Bus APIs in both the sandbox and production instances listed. The team is analyzing logs to determine the trigger of the issue.
We’ll provide an update in 30 minutes or sooner if additional information becomes available.
UPDATE
over 2 years ago - at 06/24/2024 01:58PM
On June 23, 2024, at 02:00 UTC, customers began experiencing errors when using Event Bus APIs, and subscriptions may fail. The exchange of event data through Platform Events may also be affected. Additional teams have been engaged and are investigating the issue.
We’ll provide an update in 30 minutes or sooner if additional information becomes available.
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