Outage in Salesforce

Marketing Cloud Account Engagement Feature Degradation - Background Processing

Resolved Minor

August 20, 2024 - Started 3 months ago - Lasted about 2 hours

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Outage Details

The Salesforce Technology team identified a degradation impacting Background Processing with Account Engagement services and is working to resolve it. During this degradation, end-users may experience delays to services such as Email sending, Automations, and Engagement Studio processing. We’re investigating the issue and will provide updates as soon as possible.

Components affected

Salesforce ACCOUNTENGAGEMENT

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