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At 07:36 UTC on November 18, 2024, the Salesforce Technology team became aware of a service disruption impacting sandbox instance CS241. A subset of customers may have experienced the inability to access Salesforce service. The Technology team identified high resource utilization as the trigger of this issue. A rate limit has been implemented to bring the customers out of impact. The teams are closely monitoring the behavior to confirm if the issue is mitigated.
We’ll provide an update in 30 minutes or sooner if additional information becomes available.
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