Outage in Salesforce

Feature Disruption

Resolved Minor
December 17, 2024 - Started 12 months ago - Lasted about 8 hours

Incident Report

There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

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Latest Updates ( sorted recent to last )
UPDATE 12 months ago - at 12/18/2024 02:59AM

We apologize if you received a resolved notification for this issue; it was sent in error. The Salesforce Technology team continues to work on resolving the issue, and we will provide an update once the fix has completed or sooner if additional information becomes available.

UPDATE 12 months ago - at 12/18/2024 01:43AM

The Salesforce Technology team will commence rolling out the fix at 02:00 UTC. It is expected that it will take around 72 hours to complete. We will provide another update once the fix has completed or sooner if additional information becomes available. We apologize for any inconvenience this issue may be causing your business.

UPDATE 12 months ago - at 12/18/2024 12:36AM

Salesforce Technology teams continue to investigate the issue and work on preparing a fix to mitigate its impact. We will provide another update once the fix commences or sooner if additional information becomes available.

UPDATE 12 months ago - at 12/17/2024 11:28PM

Salesforce Technology teams have noted a feature disruption impacting access to files and attachments that started December 13, 2024 at 15:00 UTC. We are preparing a release which is expected to mitigate the impact. Once started, the release may take several days to complete.

We’ll provide an update in 60 minutes or sooner if additional information becomes available.

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