Outage in Salesforce

Performance Degradation

Resolved Minor

February 16, 2025 - Started about 1 year ago - Lasted about 3 hours

Incident Report

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

Components affected

Salesforce USA480

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Latest Updates ( sorted recent to last )

IMPLEMENTINGSOLUTION about 1 year ago - at 02/16/2025 04:17PM

The Salesforce Technology team has identified a potential trigger for the issue and is working on implementing a fix to resolve it. We don’t have an estimated time for the completion of all workstreams at this point; however, we will provide an update in 30 minutes or sooner if we have more information.

INVESTIGATINGCAUSEOFISSUE about 1 year ago - at 02/16/2025 02:30PM

We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.

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