Outage in Salesforce
Commerce Cloud Service Disruption - Storefronts and Business Manager
Resolved Major
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Outage Details
Components affected
Salesforce POD266Latest Updates ( sorted recent to last )
The Technology team has conducted an initial investigation and identified a network-tier event that coincided with the incident. The Network Operations team is currently assessing a potential remediation step to restore normal functionality.
We’ll provide an update in 30 minutes or sooner if additional information becomes available.
At 05:29 UTC on February 20, 2025, the Salesforce Technology team identified a service disruption impacting the Commerce Cloud POD, affecting both the Business Manager and Customer Storefront functionality.
Our teams are actively engaged and are exploring multiple paths to resolution.
We’ll provide an update in 30 minutes or sooner if additional information becomes available.
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