Outage in Salesforce
Performance Degradation
Resolved Minor
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Outage Details
Components affected
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We have initiated service restarts to mitigate impact and have begun to observe performance improvements. Analytics services have been confirmed to be out of impact as of 23:04 UTC. We will continue to monitor to ensure that Core performance continues to normalize as well.
We’ll provide an update in 60 minutes or sooner if additional information becomes available.
On February 24, 2025, at 20:37 UTC, the Salesforce Technology team noted an issue where customers may be experiencing intermittent failures or slow response times. We are investigating what triggered this issue and working to mitigate the impact on customers as quickly as possible.
Our investigations have highlighted that the impact radius is broader than initially understood. We have updated the posting to reflect the additional instances experiencing impact, and customers in these instances will receive communications related to this incident going forward.
We’ll provide an update in 60 minutes or sooner if additional information becomes available.
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