Tableau Feature Degradation

We are continuing to work on mitigating issues impacting Tableau Bridge connectivity.

We’ll provide an update within 60 minutes or sooner if additional information becomes available, and apologize for any inconvenience this is causing your business.

During our monitoring period, we have confirmed that login remains accessible; however, we identified additional issues impacting Tableau Bridge connectivity. During this period, some customers may experience difficulties establishing new Tableau Bridge connections with Tableau Cloud. Our investigations indicate that existing Tableau Bridge connections are currently unaffected; however, if an existing Tableau Bridge client becomes disconnected, it may be unable to reconnect.

We’ll provide an update within 60 minutes or sooner if additional information becomes available.

We are continuing to observe positive signs of recovery. Our teams continue to closely monitor performance and are conducting comprehensive health checks to ensure stability.

A final update will be provided once the services have been completely restored.

We have completed the rollback, and initial results are positive. Some customers may now experience improvements when attempting to log in. We’ll continue to monitor the system's performance and conduct comprehensive health checks as it recovers.

We’ll provide an update within 60 minutes or sooner if additional information becomes available.

We have initiated the rollback based on our preliminary checks and are currently awaiting its completion.

We’ll provide an update once the rollback is complete or sooner if additional information becomes available.

We have completed the rolling restarts, and initial indications do not show any improvements. We are now considering a rollback as a potential fix and have started preliminary checks to confirm its viability.

We’ll provide an update within 60 minutes or sooner if additional information becomes available.

We are initiating a rolling restart of the affected services while continuing to investigate the issue.

We’ll provide an update within 60 minutes or sooner if additional information becomes available.

During monitoring, we have observed intermittent issues which is causing instability. We are actively working to stabilize and restore the impacted services.

We’ll provide an update within 30 minutes or sooner if additional information becomes available.

Search performance has stabilized. In addition, some users intermittently experienced issues when trying to log in. Affected users can retry and should be able to log in.
We continue to monitor the performance levels.

We’ll provide an update within 30 minutes or sooner if additional information becomes available.

Tableau customers experienced issues using the Search feature, where the customers were unable to perform any search queries, resulting in timeouts or slowness. We have applied mitigation and are monitoring ‌performance levels.

We’ll provide an update within 30 minutes or sooner if additional information becomes available.