Outage in Salesforce

MuleSoft performance degradation

Resolved Minor
November 15, 2025 - Started about 5 hours ago - Lasted about 3 hours

Incident Report

We are aware of a performance degradation that may impact you and are currently working on a solution to resolve user impact. During a performance degradation users can access the service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’ll provide an update in 30 minutes or sooner if additional information becomes available.

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Latest Updates ( sorted recent to last )
UPDATE about 2 hours ago - at 11/16/2025 12:36AM

We’re working on implementing a fix that we believe will resolve the impact to customers. We will provide an update in 60 minutes or sooner if we have more information.

IMPLEMENTINGSOLUTIONWORKINGONFIX about 3 hours ago - at 11/15/2025 11:39PM

We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.

INVESTIGATINGCAUSEOFISSUE about 4 hours ago - at 11/15/2025 10:57PM

We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.

INVESTIGATINGCAUSEOFISSUE about 5 hours ago - at 11/15/2025 10:01PM

We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.

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