Outage in Salesforce

Marketing Cloud Engagement Feature Disruption

Resolved Minor

December 11, 2025 - Started 3 months ago - Lasted about 18 hours

Incident Report

The Salesforce Technology team identified a feature disruption affecting customers on this instance and is working to resolve it. During a Marketing Cloud Engagement feature disruption, end users are unable to access certain aspects of the affected service. We’re investigating the issue and will provide updates as soon as possible. See Impacted Services and Additional Information for further details.

Components affected

Salesforce DB710 Salesforce DB50000 Salesforce DB50212 Salesforce DB50259 Salesforce DB442 Salesforce DB752 Salesforce DB11044 Salesforce DB724 Salesforce DB408 Salesforce DB660 Salesforce DB762 Salesforce DB441 Salesforce DB12000 Salesforce DB7082 Salesforce DB50251 Salesforce DB10000 Salesforce DB447 Salesforce DB452 Salesforce DB50049 Salesforce DB791 Salesforce DB692 Salesforce DB12060 Salesforce DB757 Salesforce DB11316 Salesforce DB7008 Salesforce DB50260 Salesforce DB12228 Salesforce DB12041 Salesforce DB12115 Salesforce DB12126 Salesforce DB12184 Salesforce DB13000 Salesforce DB13066 Salesforce DB13201 Salesforce DB51165

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Latest Updates ( sorted recent to last )

UPDATE 3 months ago - at 12/12/2025 01:18AM

As of 2025-12-08 11:18 PM UTC, Marketing Cloud Connect customers attempting to initiate an email send from the CRM organization via the Marketing Cloud Connect Package will encounter failures. Please use the User-Initiated sends feature in the Email Studio of the integrated Marketing Cloud account, to facilitate the email sends.

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