Outage in Salesforce
Performance Degradation Intermittent login errors
Resolved Minor
August 21, 2026 - Started about 9 hours ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
Salesforce experienced a 2.5-hour performance degradation affecting login functionality and API response times, with confirmed impact on instances EU54, EU55, CS333, and CS336. Users faced intermittent login failures and delayed API calls during the incident. The team investigated the issue with regular status updates communicated throughout.
There’s a Salesforce service performance degradation affecting some users’ ability to log in. During intermittent login errors, it can be difficult for users to log in to the service. And API calls aren’t returned in the time expected. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
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Latest Updates ( sorted recent to last )
UPDATE
about 8 hours ago - at 08/22/2026 12:30AM
We continue to investigate performance degradation issue impacting EU54, EU55, CS333, and CS336. The next update will be provided in 60 minutes or sooner, if the situation warrants.
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