Outage in Salesforce
Feature Disruption
Resolved Minor
November 11, 2026 - Started about 4 hours ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
Salesforce experienced a 2.3-hour feature disruption across a large number of global instances after a recent software release introduced a faulty runtime library update. Affected customers encountered intermittent failures when compiling or deploying Apex code, with some also unable to log in or complete business processes dependent on that code. Salesforce halted further deployment of the release, rolled back affected instances to the previous version, and prepared a corrective release with the problematic runtime library change removed.
There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce ARE2S Salesforce BRA2S Salesforce BRA54S Salesforce BRA6S Salesforce CHE26S Salesforce CHE2S Salesforce CS236 Salesforce CS237 Salesforce CS238 Salesforce CS239 Salesforce CS240 Salesforce CS241 Salesforce CS242 Salesforce CS243 Salesforce CS244 Salesforce CS245 Salesforce CS246 Salesforce CS247 Salesforce CS248 Salesforce CS250 Salesforce CS251 Salesforce CS252 Salesforce CS253 Salesforce CS254 Salesforce CS255 Salesforce CS256 Salesforce CS257 Salesforce CS258 Salesforce CS259 Salesforce CS260 Salesforce CS262 Salesforce CS263 Salesforce CS264 Salesforce CS265 Salesforce CS266 Salesforce CS267 Salesforce CS268 Salesforce CS269 Salesforce CS270 Salesforce CS271 Salesforce CS272 Salesforce CS275 Salesforce CS283 Salesforce CS321 Salesforce DEU114S Salesforce DEU12S Salesforce FRA12S Salesforce FRA24S Salesforce FRA2S Salesforce FRA6S Salesforce FRA96S Salesforce GBR106S Salesforce GBR108S Salesforce GBR110S Salesforce GBR2S Salesforce GBR42S Salesforce GBR44S Salesforce GBR90S Salesforce GBR92S Salesforce ITA22S Salesforce ITA2S Salesforce SGP2S Salesforce SWE2S Salesforce SWE2S Salesforce SWE30S Salesforce SWE60S Salesforce SWE6S Salesforce SWE88S Salesforce SWE90S Salesforce SWE92S Salesforce SWE94S Salesforce SWE96S Salesforce USA20S Salesforce USA224S Salesforce USA240S Salesforce USA244S Salesforce USA250S Salesforce USA252S Salesforce USA254S Salesforce USA256S Salesforce USA258S Salesforce USA260S Salesforce USA262S Salesforce USA268S Salesforce USA270S Salesforce USA28S Salesforce USA30S Salesforce USA3S Salesforce USA710S Salesforce USA752S Salesforce USA754S Salesforce USA756S Salesforce USA758S Salesforce USA760S Salesforce USA762S Salesforce USA764S Salesforce USA766S Salesforce USA768S Salesforce USA770S Salesforce USA772S Salesforce USA774S Salesforce USA80S Salesforce USA870S Salesforce USA872STrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
UPDATE
about 2 hours ago - at 11/11/2026 08:13PM
We've nearly finished rolling back the affected instances to the previous version. A few instances needed a second attempt, and we've now completed those. We're closely monitoring the small number of instances that are still finishing. Customers on those instances may still see intermittent failures when compiling or deploying Apex code.
We’ll provide another update in 60 minutes or sooner if additional information becomes available.
UPDATE
about 3 hours ago - at 11/11/2026 07:45PM
We continue to address a feature disruption affecting a subset of customers on instances that received a recent software release.
Several rollbacks have completed, and recovery has been confirmed on a prioritized affected instance. Validation is underway on additional instances while the broader rollback continues. Until the rollback completes, some customers may continue to experience intermittent failures, when compiling or deploying Apex code. Depending on how the affected code is used, login flows and related business processes may also fail.
We’ll provide another update in 60 minutes or sooner if additional information becomes available.
UPDATE
about 3 hours ago - at 11/11/2026 07:19PM
We have started rolling affected instances back to the previous version, prioritizing the environments with confirmed customer impact. The broader rollback is now in progress, and teams will validate recovery as each instance completes.
We're also preparing a corrective release that removes the triggering runtime-library change before the affected release is deployed again.
We’ll provide another update in 30 minutes or sooner if additional information becomes available.
UPDATE
about 4 hours ago - at 11/11/2026 06:55PM
We are investigating a feature disruption affecting some customers on instances that received a recent release. Affected customers may experience failures when compiling or deploying Apex code. In some cases, customers may also be unable to log in or complete processes that depend on the affected Apex code. The behavior is intermittent and depends on the specific code being compiled.
We've identified an update to a supporting runtime library in the recent release as the likely trigger. Further deployment of the release has been halted, and teams are working to return affected instances to the previous version. A corrective release is also being prepared as a fallback.
We’ll provide another update in 30 minutes or sooner if additional information becomes available.
IMPACTTYPECORRECTION
about 4 hours ago - at 11/11/2026 06:34PM
During investigations, we established that the level of impact differs from what was initially understood. We have updated the incident posting to reflect the current impact symptoms accurately.
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