Outage in SalesLoft

Issue with the Salesloft Dashboard Not Loading for Certain Customers

Resolved Major
July 19, 2024 - Started about 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating an issue with the Salesloft Dashboard not loading within the Salesloft Platform. It has been reported that the page does not load or will briefly load before going to a blank screen. This seems to be impacting a specific subset of our customers. Our engineering team is currently working to identify what is causing this issue. Please continue to monitor our Status Page for additional updates.
Components affected
SalesLoft Web Application
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 07/19/2024 11:24AM

We've deployed a fix that has resolved the issues with Salesloft and Salesloft Dashboards not loading. Please refresh your browser to ensure the applied changes take effect. Thank you for your patience!

MONITORING about 1 year ago - at 07/19/2024 08:32AM

The Engineering team deployed a fix and those impacted customers should now have Salesloft and their Salesloft Dashboard loading as intended. Please log out and back in to ensure the applied changes take effect.

We’re monitoring to ensure the changes have the preferred impact. Continue to monitor the status page for additional updates.

INVESTIGATING about 1 year ago - at 07/19/2024 08:03AM

We are investigating an issue with the Salesloft Dashboard not loading within the Salesloft Platform. It has been reported that the page does not load or will briefly load before going to a blank screen. This seems to be impacting a specific subset of our customers. Our engineering team is currently working to identify what is causing this issue. Please continue to monitor our Status Page for additional updates.

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