Outage in SalesLoft

Internal Server Errors

Resolved Minor
August 14, 2024 - Started 3 months ago - Lasted about 3 hours
Official incident page

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Outage Details

The Salesloft team is investigating reports from a subset of users who are receiving an "Internal Server Error" when they attempt to log into the Salesloft Web Application and the Salesloft Chrome Extension. We are working to identify and resolve the root cause.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/14/2024 06:59PM

This incident has been resolved.

MONITORING 3 months ago - at 08/14/2024 04:12PM

The underlying issue has been resolved, and we will continue to monitor our systems to ensure that it does not recur. Thanks for your patience while we worked to resolve the issue.

IDENTIFIED 3 months ago - at 08/14/2024 04:02PM

The Salesloft team has identified the underlying issue, which has resulted in internal server errors from some customers when logging into Salesloft or logging into the Salesloft Chrome extension. Customers should start seeing systems return to normal and errors to start subsiding.

INVESTIGATING 3 months ago - at 08/14/2024 03:34PM

The Salesloft team is investigating reports from a subset of users who are receiving an "Internal Server Error" when they attempt to log into the Salesloft Web Application and the Salesloft Chrome Extension. We are working to identify and resolve the root cause.

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