Outage in SalesLoft

Google Calendar UI Update Requires Salesloft Chrome Extension Update

Resolved Major
October 28, 2024 - Started 3 months ago - Lasted 10 days
Official incident page

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Outage Details

Google updated the UI of their calendar over the weekend and there were several breaking changes that were occurred in the new Salesloft Chrome Extension as a result. The Salesloft Engineering team has already fixed several issues. To take advantage of those fixes, please go to the Salesloft Chrome extension and confirm that its on v1.3.10. If it isn't, you simply press the "Reload" button to update it to the latest available version. One issue that will be addressed with the next version of the extension (v1.3.11) is that MS Teams and Zoom meeting links are being erased from invites after lofting. This fix has already been sent to Google for approval. This can take between a few hours and a couple of days. Please update the extension to v.1.3.11 as soon as it's available. Keep an eye on this status page for updates.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 11/07/2024 03:20PM

This incident has been resolved.

MONITORING 3 months ago - at 10/30/2024 01:28PM

Google has approved the v1.3.11 of the Salesloft Chrome Extension. Please update your extension to the new version by clicking the 'reload' button on the extension. This will MS Teams and Zoom meeting links are being erased from invites after lofting. We will be monitoring this functionality before resolving this issue. Thank you for your patience.

INVESTIGATING 3 months ago - at 10/28/2024 04:04PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 10/28/2024 03:57PM

Google updated the UI of their calendar over the weekend and there were several breaking changes that were occurred in the new Salesloft Chrome Extension as a result. The Salesloft Engineering team has already fixed several issues. To take advantage of those fixes, please go to the Salesloft Chrome extension and confirm that its on v1.3.10. If it isn't, you simply press the "Reload" button to update it to the latest available version.

One issue that will be addressed with the next version of the extension (v1.3.11) is that MS Teams and Zoom meeting links are being erased from invites after lofting. This fix has already been sent to Google for approval. This can take between a few hours and a couple of days. Please update the extension to v.1.3.11 as soon as it's available. Keep an eye on this status page for updates.

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