Outage in SalesLoft

Drift report loading issues

Resolved Minor
March 19, 2025 - Started 12 days ago - Lasted about 17 hours
Official incident page

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Outage Details

We're seeing issues loading reports including chat data, chat playbooks dashboard and individual playbook reports.
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 03/20/2025 09:56AM

This incident has been resolved. Drift reports should now be loading as expected in the app.

IDENTIFIED 12 days ago - at 03/19/2025 05:45PM

Engineering has identified the root cause. The issue is stemming from an outage that one of our vendors is experiencing. Please continue to monitor the status page for additional updates.

INVESTIGATING 12 days ago - at 03/19/2025 05:15PM

We're seeing issues loading reports including chat data, chat playbooks dashboard and individual playbook reports.

Latest SalesLoft outages

Email Templates & Snippeets Pulling incorrect content - about 3 hours ago
Various issues with Drift chat functionality. - 4 days ago
Conversations: Summary & Action Items Not Populating - 24 days ago
Service Disruption - about 1 month ago
Issues logging into Drift with the message 'ERROR for site owner: Invalid site key' - about 2 months ago

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