Outage in SalesLoft

CRM Link Redirect Error from Salesloft Person/Account Pages

Minor
December 08, 2025 - Started 3 days ago
Official incident page

Incident Report

We are currently investigating an issue affecting the Account and People pages in Salesloft. Users are encountering "Page Not Found" or "Page Doesn't Exist" errors when clicking the Salesforce icon to view the record in their CRM. Our engineering team is actively working to identify the root cause. We will provide another update as soon as we have more information.
Components affected
SalesLoft Web Application

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Latest Updates ( sorted recent to last )
INVESTIGATING about 1 hour ago - at 12/11/2025 02:04PM

The Salesloft team continues to investigate the root cause of this error. It is a top priority for the team, and we will post more updates as we work toward a permanent solution. Thank you for your continued patience while we investigate.

INVESTIGATING 3 days ago - at 12/08/2025 10:50AM

We are currently investigating an issue affecting the Account and People pages in Salesloft. Users are encountering "Page Not Found" or "Page Doesn't Exist" errors when clicking the Salesforce icon to view the record in their CRM.

Our engineering team is actively working to identify the root cause. We will provide another update as soon as we have more information.

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