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Outage in SalesQL

Extension Functionality Disruption

Resolved Major
September 29, 2025 - Started 5 months ago - Lasted 7 days
Official incident page

Incident Report

Description: We’re aware that some users are experiencing issues with the SalesQL extension. This is affecting downloads, automation, and enrichment across LinkedIn. Impact: Users may encounter errors when trying to run exports, use automation, or enrich individual profiles. Current Status: Our development team is actively working on a fix. The issue is complex, but restoring full functionality is our top priority. Estimated Resolution Time: We do not have a confirmed timeline yet, but we will provide updates as soon as there’s progress.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 10/06/2025 11:45AM

Good news! 🎉 The SalesQL Chrome extension has just been updated to version 1.2.56.
This release fixes the recent issues affecting downloads in Sales Navigator and ensures that automations now run smoothly.

To make sure the update installs correctly, please follow these quick steps:

Uninstall your current SalesQL extension.

Install the new version directly from the Chrome Web Store:
👉 SalesQL Extension v1.2.56

Restart Chrome and log in again.

🎬 Here’s a short video showing the full update process:
https://www.loom.com/share/48e3a8891f734da2b0d1433718d58491

Following these steps will ensure your downloads and automations work correctly again.
Thanks again for your understanding and support — we really appreciate it! 🙏

MONITORING 4 months ago - at 10/03/2025 11:31AM

New SalesQL Chrome Extension Release – v1.2.55

Good news! We’ve just released a new stable version of the SalesQL Chrome extension (v1.2.55).

What’s improved:

Downloads in Sales Navigator and Recruiter are fully restored.

Several reported bugs have been fixed.

Overall stability has been greatly improved.

How to update:

Uninstall your current SalesQL extension.

Install the new version directly from the Chrome Web Store: SalesQL Extension v1.2.55- https://chromewebstore.google.com/detail/salesql-b2b-email-finder/lbdglhhdbgnknbdifhanfholehojlkgg

📽️ We’ve also prepared a step-by-step video to guide you through the process: https://www.loom.com/share/0dfaf48b288b44439c47b2eb2af306ca

Our team is still working on improving processes, but this version should already provide better stability and functionality.

INVESTIGATING 5 months ago - at 09/29/2025 01:45PM

Description:
We’re aware that some users are experiencing issues with the SalesQL extension. This is affecting downloads, automation, and enrichment across LinkedIn.

Impact:
Users may encounter errors when trying to run exports, use automation, or enrich individual profiles.

Current Status:
Our development team is actively working on a fix. The issue is complex, but restoring full functionality is our top priority.

Estimated Resolution Time:
We do not have a confirmed timeline yet, but we will provide updates as soon as there’s progress.

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