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Outage in SalesQL

Current Incident – Platform Performance Issues

Resolved Minor
June 17, 2025 - Started 8 months ago - Lasted 2 days
Official incident page

Incident Report

πŸ”΄ Impact: Extension features (e.g., search, contact loading) and web dashboard may experience slow performance or intermittent timeouts. We’re actively investigating a performance issue affecting the extension and some dashboard operations. The system is working, but slower than usual, particularly during peak usage hours. βœ… Temporary Recommendations: Clear your browser cache (selecting All time) Try from a different Chrome profile Wait a few minutes and try again if features are timing out We understand this may disrupt your workflow and are doing our best to resolve the issue as quickly as possible. Our team is also reviewing long-running export jobs and backend load distribution to improve overall performance.

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 06/19/2025 12:34PM

This incident has been resolved.

INVESTIGATING 8 months ago - at 06/17/2025 03:49PM

πŸ”΄ Impact: Extension features (e.g., search, contact loading) and web dashboard may experience slow performance or intermittent timeouts.

We’re actively investigating a performance issue affecting the extension and some dashboard operations. The system is working, but slower than usual, particularly during peak usage hours.

βœ… Temporary Recommendations:

Clear your browser cache (selecting All time)

Try from a different Chrome profile

Wait a few minutes and try again if features are timing out

We understand this may disrupt your workflow and are doing our best to resolve the issue as quickly as possible. Our team is also reviewing long-running export jobs and backend load distribution to improve overall performance.

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