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Outage in SalesQL

Investigating – Export Processing Delays

Resolved Major
August 11, 2026 - Started 18 days ago - Lasted 40 minutes
Official incident page

Incident Report

We're currently investigating an issue causing some exports to remain in the "Preparing" state longer than expected. Our engineering team is actively working to identify the root cause and restore normal processing as quickly as possible. We'll provide another update as soon as we have more information. We apologize for the inconvenience.
Components affected
SalesQL Web Application

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Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 08/11/2026 12:09PM

This incident has been resolved.

INVESTIGATING 18 days ago - at 08/11/2026 11:37AM

We're currently investigating an issue causing some exports to remain in the "Preparing" state longer than expected.

Our engineering team is actively working to identify the root cause and restore normal processing as quickly as possible.

We'll provide another update as soon as we have more information. We apologize for the inconvenience.

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