Outage in SalesQL

🚨 Incident Report – Service Disruption

Resolved Major

August 20, 2025 - Started 6 months ago - Lasted 22 minutes
Official incident page

Incident Report

Identified: Our team has detected a service disruption affecting several core features. Impact: Users may experience failures when calling the API, running searches in Prospector, exporting/importing CSV files, or using automation via the Chrome extension. Status: The issue started approximately 1 hour ago. Our engineering team is actively investigating and working on a fix.

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 08/20/2025 02:04PM

Resolved: API, Prospector, and CSV issues are now fixed.

Ongoing: Some users may still experience problems with extension automations. Our team is actively working on a fix.

Workaround: In the meantime, you can use the Bulk function to continue enriching contacts: https://help.salesql.com/en/articles/8727329-bulk-enrichment-over-linkedin

We appreciate your patience.

INVESTIGATING 6 months ago - at 08/20/2025 01:42PM

Identified: Our team has detected a service disruption affecting several core features.

Impact: Users may experience failures when calling the API, running searches in Prospector, exporting/importing CSV files, or using automation via the Chrome extension.

Status: The issue started approximately 1 hour ago. Our engineering team is actively investigating and working on a fix.

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