Outage in Samanage
US Data Center: Email notifications not being sent out
Resolved Major
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Outage Details
We are currently investigating a potential widespread issue regarding the Service Desk tool.
Components affected
Samanage Email servicesLatest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 08/12/2024 10:52PM
This issue has been resolved. Please contact us at technicalsupport@solarwinds.com if you need further assistance.
MONITORING
about 1 year ago - at 08/12/2024 10:03PM
We've implemented a fix for the issue, and we'll keep monitoring to ensure no further impact is expected.
IDENTIFIED
about 1 year ago - at 08/12/2024 09:52PM
We have identified the cause of the issue and are actively working on a solution. Thank you for your patience.
INVESTIGATING
about 1 year ago - at 08/12/2024 09:08PM
We are currently investigating a potential widespread issue regarding the Service Desk tool.
Latest Samanage outages
US Data Center - System Performance Issues - 10 days ago
Error 500 - Computer Assets Details Page - 12 days ago
User Search Not Returning Results - about 1 month ago
US Data Center – Intermittent Latency - about 1 month ago
Delay in Incident Creation - about 2 months ago
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