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This issue has been resolved. Email notifications from the Service Desk are now being delivered as expected. Notifications during the degradation period should now be received. Please reach out to technicalsupport@solarwinds.com if you need further assistance.
A fix has been implemented and we are monitoring for any additional impact.
We've identified the cause of the reported issue and are working on a fix as quickly as possible. Thank you for your patience.
We are currently investigating reports of delayed Email Notifications.
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