Outage in Samanage

US Data Center - Delays in Email Notifications

Resolved Minor
September 26, 2024 - Started 3 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating reports of delayed Email Notifications.
Components affected
Samanage Email services
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/26/2024 09:13PM

This issue has been resolved. Email notifications from the Service Desk are now being delivered as expected. Notifications during the degradation period should now be received. Please reach out to technicalsupport@solarwinds.com if you need further assistance.

MONITORING 3 months ago - at 09/26/2024 06:34PM

A fix has been implemented and we are monitoring for any additional impact.

IDENTIFIED 3 months ago - at 09/26/2024 06:30PM

We've identified the cause of the reported issue and are working on a fix as quickly as possible. Thank you for your patience.

INVESTIGATING 3 months ago - at 09/26/2024 05:53PM

We are currently investigating reports of delayed Email Notifications.

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