Outage in Samanage

US Data Center - Latency in the SWSD app

Resolved Minor
December 24, 2024 - Started 22 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating a potential widespread issue with the Service Desk tool, in which new incidents do not appear on the All Incidents page immediately.
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 12/24/2024 03:36PM

This issue has been resolved. Please contact us at technicalsupport@solarwinds.com if you need further assistance.

MONITORING 22 days ago - at 12/24/2024 02:53PM

We have implemented as fix and will continue to monitor the app's performance.

INVESTIGATING 22 days ago - at 12/24/2024 02:39PM

We are currently investigating a potential widespread issue with the Service Desk tool, in which new incidents do not appear on the All Incidents page immediately.

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