Outage in Samanage

Latency in the SWSD app

Resolved Minor
March 24, 2025 - Started 25 days ago - Lasted about 6 hours
Official incident page

Need to monitor Samanage outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Samanage, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating a potential widespread issue with the Service Desk tool, including Slow loading times, Automation rules not running as expected, email creation delays, and round-robin assignments not working as expected.
Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 03/24/2025 07:56PM

This incident has been resolved.

MONITORING 25 days ago - at 03/24/2025 05:27PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 25 days ago - at 03/24/2025 01:58PM

We are currently investigating a potential widespread issue with the Service Desk tool, including Slow loading times, Automation rules not running as expected, email creation delays, and round-robin assignments not working as expected.

Tired of not knowing when third party vendors are down?

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3949 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook