Outage in SAP Concur

Incident in Expense,Travel,Invoice,Request,Imaging,Analysis/Intelligence on EU2

Resolved Minor
March 16, 2024 - Started over 1 year ago - Lasted 44 minutes

Incident Report

In the EU2 Data Center, logins through the SAP Concur website and SAP Concur mobile app were below expected level. The affected users may have experienced an error or latency when trying to log in. Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.
Components affected
SAP Concur EU2 SAP Concur Expense SAP Concur Imaging SAP Concur Request SAP Concur Travel SAP Concur Analysis/Intelligence SAP Concur Invoice

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Latest Updates ( sorted recent to last )
ISSUE STATUS UPDATE over 1 year ago - at 03/16/2024 09:07AM

In the EU2 Data Center, logins through the SAP Concur website and SAP Concur mobile app were below expected level. The affected users may have experienced an error or latency when trying to log in.

Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.

ISSUE STATUS UPDATE over 1 year ago - at 03/16/2024 09:02AM

In the EU2 Data Center, logins through the SAP Concur website and SAP Concur mobile app are below expected level. The affected users may experience an error or latency when trying to log in.

The Incident Response Team(IRT) is currently investigating. Our next scheduled update will be in one hour or sooner should a significant change occur.

ISSUE IDENTIFIED over 1 year ago - at 03/16/2024 08:35AM

We are working to determine the user impact and will provide information as it becomes available.

Latest SAP Concur outages

Incident in Travel on US2, EU2 - 4 days ago
Incident in Invoice on US2, EU2 - 4 days ago
Incident in Invoice on US2, EU2 - 9 days ago
Incident in Expense on Concur Cloud for Public Sector - 11 days ago
Incident in Invoice on US2, EU2, APJ1 - 14 days ago

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