Outage in SAP Concur

Incident in Imaging,Japan - e-Bunsho for Expense on EU2

Resolved Minor
September 05, 2024 - Started 4 months ago - Lasted about 1 hour

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Outage Details

In the EU2 Data Center, uploading images in Concur Expense through the SAP Concur website and SAP Concur mobile app were below expected level. Affected users may have experienced application error messages such as “The following files failed to upload” and may see "Receipt Not Available" for attached receipt when attempting upload receipt to an expense report.
Latest Updates ( sorted recent to last )
ISSUE STATUS UPDATE 4 months ago - at 09/05/2024 12:39AM

In the EU2 Data Center, uploading images in Concur Expense through the SAP Concur website and SAP Concur mobile app were below expected level. Affected users may have experienced application error messages such as “The following files failed to upload” and may see "Receipt Not Available" for attached receipt when attempting upload receipt to an expense report.

ISSUE STATUS UPDATE 4 months ago - at 09/05/2024 12:38AM

In the EU2 Data Center, uploading images in Concur Expense through the SAP Concur website and SAP Concur mobile app is below expected level. Affected users may experience application error messages such as “The following files failed to upload” and may see "Receipt Not Available" for attached receipt when attempting upload receipt to an expense report.

The Incident Response Team is currently investigating.

Our next scheduled update will be in one hour or sooner should a significant change occur.

ISSUE IDENTIFIED 4 months ago - at 09/05/2024 12:02AM

We are working to determine the user impact and will provide information as it becomes available.

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