Outage in SAP Concur

Incident in Expense,Travel,Invoice,Request,Imaging,Analysis/Intelligence on US2

Resolved Minor
September 24, 2024 - Started about 1 year ago - Lasted 32 minutes

Incident Report

In the US2 Datacenter, logging in through SAP Concur website and SAP Concur mobile app was below expected level. Affected users may have experienced the following error when attempting to login: "Sorry, but something went wrong with this task." As the Incident Response Team (IRT) was gathering, services recovered. Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.
Components affected
SAP Concur Request SAP Concur Analysis/Intelligence SAP Concur Expense SAP Concur Imaging SAP Concur Travel SAP Concur US2 SAP Concur Invoice

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Latest Updates ( sorted recent to last )
ISSUE STATUS UPDATE about 1 year ago - at 09/24/2024 07:28PM

In the US2 Datacenter, logging in through SAP Concur website and SAP Concur mobile app was below expected level. Affected users may have experienced the following error when attempting to login: "Sorry, but something went wrong with this task."

As the Incident Response Team (IRT) was gathering, services recovered.

Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.

ISSUE IDENTIFIED about 1 year ago - at 09/24/2024 07:08PM

We are working to determine the user impact and will provide information as it becomes available.

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