Outage in SAP Concur

Incident in Expense,Travel,Invoice,Request,Analysis/Intelligence on EU2

Resolved Minor
December 02, 2024 - Started 11 months ago - Lasted 16 minutes

Incident Report

In the EU2 Data Center, logins through the SAP Concur website app were unavailable. Affected users may have experienced an error: “User name or password is invalid. Please try again. Passwords are case sensitive.” when attempting to login. Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.
Components affected
SAP Concur Invoice SAP Concur Expense SAP Concur EU2 SAP Concur Analysis/Intelligence SAP Concur Request SAP Concur Travel

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Latest Updates ( sorted recent to last )
ISSUE STATUS UPDATE 11 months ago - at 12/02/2024 09:26AM

In the EU2 Data Center, logins through the SAP Concur website app were unavailable. Affected users may have experienced an error: “User name or password is invalid. Please try again. Passwords are case sensitive.” when attempting to login.
Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.

ISSUE IDENTIFIED 11 months ago - at 12/02/2024 09:22AM

We are working to determine the user impact and will provide information as it becomes available.

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