Outage in SAP Concur

Incident in Expense,Travel,Invoice,Request,Analysis/Intelligence on EU2

Resolved Minor
December 02, 2024 - Started 20 days ago - Lasted 16 minutes

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Outage Details

In the EU2 Data Center, logins through the SAP Concur website app were unavailable. Affected users may have experienced an error: “User name or password is invalid. Please try again. Passwords are case sensitive.” when attempting to login. Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.
Latest Updates ( sorted recent to last )
ISSUE STATUS UPDATE 20 days ago - at 12/02/2024 09:26AM

In the EU2 Data Center, logins through the SAP Concur website app were unavailable. Affected users may have experienced an error: “User name or password is invalid. Please try again. Passwords are case sensitive.” when attempting to login.
Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.

ISSUE IDENTIFIED 20 days ago - at 12/02/2024 09:22AM

We are working to determine the user impact and will provide information as it becomes available.

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